- We only offer STORE CREDIT at the moment for returns.
- Email office@shopmarallea.com to request and start a return.
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
- Merchandise must be returned within 21 days of the fulfillment date.
- Merchandise must be unwashed and unworn. You can NOT apply the store credit before we have actually issued it to you.
- You can NOT receive store credit for tems past the policy time frame or ones that are FINAL SALE such as belts, scarves, jewelry, handbags, hats, intimates & bodysuits.
- If an item is ineligible for a return and it is included, we will have to send back the ineligible Item to you.
- We do not offer exchanges, as our items sell out very quickly. When you receive your Store Credit via email you may purchase the item you would like online.
- Please allow 1-3 business days for return processing.
- Once your return is processed, we will email you a Gift Card (this will be of the value of your store credit) to use at checkout that you can use on the website.
- Store Credit does not expire.
- Include your Invoice and eligible items in the return package.
- Once the Return is delivered to our office, it takes 3-7 Business Days for our team to process, then we will email you a Store Gift Card
- Please obtain tracking for your records.